Contact Us

Contact Us

We are always happy to hear from you!

Got a question? Want to leave us your feedback or make a complaint about one of our products or services? Here’s how you can get in touch with us. Please use our Contact Form and clearly state your query. We will endeavour to respond to you within 24 hours.

Looking for travel insurance?

Get a quote now

Need help?

In case of emergency:

If you need help while travelling, call FocusPoint at:
001 619 717 8549
Or email at:
crc@wwfocus.com
FocusPoint can provide you with:
  • 24/7 Medical Emergency Assistance

  • Political and Natural Disaster Repatriation or Assistance

  • Responsive Disaster Recovery Assistance.



For general enquiries:

Contact us
For more information about our Products and Services please refer to our Help page. Visit our Key facts page for Summaries and Specimen Policy Wordings.

More about us

Our experience in the field:

Learn more about us from our personal experiences. When things escalate and go terribly wrong, we know seconds count. It's good to know that one phone call can get you through to our Responsive Disaster Recovery teams 24/7. Read our case studies